Redesigning enterprise processes for e-business

There are many books and 'how' articles on the 'why' and the 'what' of BPR. However, that is not the case with the 'how' of BPR, and especially not in the case of e-business. There are also many books and articles about managing the organizational change efforts that are needed to make the implementation of BPR successful. There is, however, notice- ably much less publicly available about the nitty-gritty of the how that is needed to redesign and improve business processes. The how of design appears to be kept within the propri- etary domain of consulting companies and is relatively unarticulated and underdeveloped in the public domain. Existing books provide little hands-on progressive experiential learn- ing. Neither do they provide a business-oriented BPR software tool and an accompanying step-by-step BPR methodology to enrich the quality of the learning experience. Most im- portantly, at this time there are no books that address these BPR issues in an e-business context. This book is designed to fill all these gaps.